Privacy Policy

Last updated: 4 October 2026

Identity and Role of the Data Controller

mediaflashq acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with the UK GDPR and the Data Protection Act 2018. Our operations focus on providing professional resources for studio production in motion, including equipment setup, camera operation, lighting, sound, and workflows for television news and live shows.

Scope of This Notice

This privacy notice applies to all visitors and users of our website who are located in the United Kingdom. It covers data collected when you browse our pages, submit forms on the Contacts page, interact with our cookie banner, or otherwise engage with our commercial services. It does not apply to any offline activities or third-party sites linked from our content.

Categories of Personal Data and Sources

We collect personal data directly from you when you use our contact form or cookie preferences. This includes identification information such as your name and email address, technical data like IP address and browser type obtained automatically through server logs, and usage data from your interactions with the site. We do not obtain data from third-party sources unless required by law.

Purpose-by-Purpose Explanation of Processing

We process your data to respond to enquiries submitted via the contact form, with consent or legitimate interest as the legal basis. We analyse website usage to improve our professional resources on studio production, relying on legitimate interests. We maintain records for legal compliance under the Data Protection Act, using legal obligation as the basis. Each purpose is limited to what is necessary for our commercial operations in the United Kingdom.

Whether Providing Data Is Required

Providing personal data through the contact form is voluntary, but failure to supply necessary details may prevent us from responding to your enquiry. You are not required to accept non-essential cookies, though declining them may limit certain site functionalities related to our studio production resources.

Cookies and Similar Technologies

We use cookies and similar technologies to manage user preferences and gather anonymous usage statistics. Please refer to our separate Cookie Policy for detailed information on the types used and how to manage them via the site-wide cookie banner.

Processors, Service Providers and Recipients

We engage trusted service providers such as hosting companies, email delivery services, and analytics platforms to support our website operations. These processors act under our instructions and are bound by contracts compliant with UK GDPR. We may disclose data if required by law enforcement or regulatory authorities in the United Kingdom.

International Transfers

Some of our service providers may process data outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved under UK GDPR to ensure your data receives an adequate level of protection.

Retention Periods

We retain contact form data for up to two years after the last interaction to handle follow-up enquiries. Technical logs are kept for twelve months for security and troubleshooting. Data is deleted or anonymised once the retention period expires or when no longer needed for the stated purposes.

Security and Data Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, including encryption for data in transit and access controls. We collect only the minimum data necessary for each purpose and regularly review our practices to avoid excessive processing.

Data Subject Rights and How to Exercise Them

You have rights to access, rectification, erasure, restriction, portability, and objection under UK GDPR. To exercise these rights please contact us using the details on our Contacts page or by emailing [email protected]. We will respond within one month and may request additional information to verify your identity.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by adjusting cookie settings or contacting [email protected]. You can object to direct marketing by using the unsubscribe options or by writing to us at National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

Right to Complain to the Supervisory Authority

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom. Contact details for the ICO are available on their official website.

Children and Age Restrictions

Our website and services are directed at professionals aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are for internal improvement of our studio production resources and do not involve solely automated decisions.

Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. The effective date of the current version is shown at the top of the page. Continued use of the website after updates constitutes acceptance of the revised policy.